Customer stories.

Published results from approved processes running in production. For process-discovery and transformation evidence, see the full proof library.

17 stories

Finance · Bonus reconciliation

Notino

How Notino freed ~€40M and cut the L'Oréal bonus cycle from 70 days to 15.

Notino invoices L'Oréal LUXE for ~€40M/yr of supplier bonuses across 27+ markets. Every euro depended on 7 data streams pulled manually — trapping €10M+ of working capital past quarter close.

~€40M

working capital released

€620K/yr

recurring cost savings

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Supply Chain · Out-of-stock prevention

Rohlik Group

How Rohlik moved inbound confirmations from 52% to 90% and acted on every OOS signal.

Signals were scattered across SAP, warehouse systems, supplier emails, and slot bookings. Disponents could only triage a handful of products per day per market.

52% → 90%

inbound confirmations before cut-off

100%

of OOS signals reviewed and acted on

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Finance · Invoice reconciliation

Rohlik Group

How Rohlik protected €2.1M in revenue and €1.4M in margin by fixing inbound invoice errors at the source.

A delivery note that does not match PO, goods received, or invoice blocks inbound, ties up capital, and can clear invoices for goods that never arrived.

€2.1M/yr

revenue protected

€1.4M/yr

margin protected

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Sales · Promo management

Rohlik Group

How Rohlik Group lifted promo margin from 17% to 27% with daily agent-driven nominations.

Forecasting over-estimated promo demand by 9–14x. Nominations defaulted to gut feel and discount depth — diluting margin across DACH fulfilment centres.

17% → 27%

promo margin

3x

promo revenue (+275%)

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Supply Chain · Availability recovery

Pilulka

How Pilulka improved stock availability by 15% in 2 weeks. No APIs. No IT rebuild.

Proposed supplier orders lived in in-house tools, but core products still stocked out. Manual checking could not scale to thousands of SKUs.

+15%

stock availability in 2 weeks

0 APIs

no IT rebuild required

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Finance · Commodity savings

Rohlik Group

From commodity data to €1.45M in savings in one week.

Scattered commodity and purchasing evidence hid savings that only appeared once the real process was reconciled.

€1.45M

savings surfaced in one week

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Sales · NPD launch

Enterprise retail

NPD launch cycles shortened with shared process evidence.

New product launches stalled because each function kept a different version of the launch path.

Faster

launch cycle with shared evidence

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Sales · Promo forecasting

Enterprise retail

Promo forecasting tied back to how sellers actually nominate.

Models failed because the nomination process in the field did not match the assumed SOP.

Aligned

forecast vs real nomination process

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Supply Chain · Expiry decisioning

Grocery retail

Expiry decisioning protected margin without blanket markdowns.

Fresh categories lost margin when expiry decisions depended on whoever was on shift.

Protected

margin via governed expiry decisions

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Sales · Review response

Consumer brand

Negative review responses automated with human judgment intact.

Support could not keep pace with review volume without copying tone-deaf templates.

Faster

response with approval gates

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Finance · Turnover bonus

Retail finance

Turnover bonus optimisation from reconciled operating evidence.

Bonus logic differed by market and spreadsheet — so optimization debates never settled.

Clearer

bonus economics per market

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Finance · Annual negotiations

Buying organization

Annual negotiations grounded in how deals actually close.

Playbooks described an ideal negotiation path that buyers rarely followed under pressure.

Shared

negotiation playbook from real deals

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Supply Chain · Demand forecasting

Pilulka

Demand forecasting connected to real ordering constraints.

Forecast quality suffered because ordering constraints never made it into the model inputs.

Better

forecast fit to operating constraints

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Finance · Variance reporting

Finance ops

Variance reporting that explains the exception, not just the delta.

Month-end variance packs listed numbers without the operating story behind them.

Faster

root-cause variance packs

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Supply Chain · Transfer logging

Warehouse ops

Transfer logging that matches how stock actually moves.

System transfers and physical moves diverged because workarounds never entered the SOP.

Accurate

transfer record vs floor reality

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Supply Chain · Supplier analytics

Pilulka

Supplier analytics built on reviewed process evidence.

Supplier scorecards disagreed because each team measured performance from a different process slice.

One view

supplier performance fact base

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Sales · Ads localisation

Multi-market brand

Google Ads localisation without losing brand controls.

Local teams adapted campaigns differently — quality and compliance drifted by market.

Consistent

localisation with approvals

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